Step by Step Guide 1. Download Microsoft Outlook Mobile App for free in the apps store (Google Play for Android, Apple Store for iOS or Microsoft Store for Windows Mobile Phone)
MS Outlook Mobile App

2. Open the app and tap on Get Started to process
3. Enter your email address and click Continue
4. Choose IMAP in the Add Account page
MS Outlook Mobile App

5. Fill in the following settings
Display Name: [YOUR NAME]
Email Address: [YOUR FULL EMAIL ADDRESS]
Password: [YOUR EMAIL PASSWORD]
Description: [Optional]

MS Outlook Mobile App

6. Scroll to the bottom and tap on the Show Advanced Setting then fill in the following settings

* Replace yourdomain.com with your actual domain name.

IMAP Incoming Mail Server: mail.yourdomain.com
IMAP Username: [YOUR FULL EMAIL ADDRESS]
IMAP Password: [YOUR EMAIL PASSWORD]

SMTP Outgoing Mail Server: mail.yourdomain.com
SMTP Username: [YOUR FULL EMAIL ADDRESS]
SMTP Password: [YOUR EMAIL PASSWORD]

7. Tap on the button MS Outlook Mobile App on the top right hand side to finish the setup.

Spamming activity happens when user's email password is stolen and being used by hackers/spammers to send out unsolicited bulk emails.
Spammers may send out the mails either from our mail server, or from their own server to random email recipients.

Commonly, email password can be stolen easily by hackers due to:
1. Use of poor password, such as password123, abcdef, 123456, and more
2. Email users fall into scam email and give away their password through phishing links/sites
3. Users clicked on virus-infected email or attachment
4. Users computer is infected by virus/malware
5. Use of pirated software that is planted with hidden malware
6. Use the same email password with other users

It is important to take the following precaution actions to ensure user's email password remains intact.
1. Use a strong password that contains alphanumeric characters and symbols
2. Do not give away password through phishing links
3. Perform scheduled full scan on the computer to ensure that it is free from virus/malware
4. Download and install software from trusted source only
5. Avoid installing pirated software on computer
6. Assign individual password for each email user

Spam mails, also known as junk mails, are unsolicited mails sent in bulks. It is a form of commercial advertising, but can be dangerous as some of them may contain phishing links and virus attachments.
You will receive spam mails if your email is listed in the spammers database, which originates from various source, such as websites, newsletters subscribers, address books of a virus-infected computer and more.

Our mail servers are equipped with multiple layers of antispam filtering mechanism, that will block away 95% of spam mails most of the time.
We cannot set the filtering too strict, as it will reject away legit mails from legit mail servers that are improperly configured.

To block spam mails effectively, users are always advisable to install and enable client-side antispam filtering. Usually, it is bundled with antivirus application and can be integrated in email application such as MS Outlook.
Below are some tips to cut down spam mails.
- Do not publish email address online, for example on company's website, petitions, webpages or other similar pages.
- Do not send/reply email to any untrusted parties.
- Do not use your email address to sign up any untrusted services on any website.
- Avoid clicking onto suspicious links or attachments in email, as they may contain virus or lead you to phishing sites.